How long you have
Message us within 3 days after you get your order. Send your order number and a photo.
What we accept
- Wrong item
- Damaged or faulty item
- Wrong size (exchange, if we have the size in stock)
Conditions
- The product must be unused and unwashed.
- Tags and packaging must be in place.
- Sale items marked “final sale” cannot be returned.
Who pays for delivery
- If it is our mistake (wrong, damaged or faulty item) — we pay for the return and the new delivery.
- If you want a different size or you changed your mind — you pay the return delivery.
Refunds
- If we cannot replace the item, we send the product price back to your bKash or Nagad within 5 working days after we receive the item.
- The first delivery charge is not refunded, unless the mistake was ours.
How to return
Please do not send anything before we say yes. We will give you the address and courier details.
Contact: Instagram @varven.shop.